1. Data protection at a glance
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data is processed on this website by the website operator. You can find the contact details in the publisher’s details of this website.
How do we collect your data?
Your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data (e. g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected in order to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or erasure of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint.
Analysis tools and third-party tools
When visiting this website, your surfing behaviour may be statistically analysed. This is mainly done with analysis programmes.
Detailed information on these analysis programmes can be found in the following data protection declaration.
2. General notes and mandatory information
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
We would like to point out that data transmission on the internet (e. g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.
Note on the responsible body
The responsible body for data processing on this website is
True Sale International GmbH
Mainzer Landstraße 61
60329 Frankfurt am Main
Telephone: +49 (0)69 299217 0
The responsible body is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e. g. names, email addresses, etc.).
Note on data transfer to the USA
Among other things, tools from companies based in the USA are integrated on our website. If these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country in the meaning of EU data protection law. US companies are required to hand over personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e. g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.
Revocation of your consent to data processing
Many data processing operations are possible only with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right of complaint to the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right of appeal is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done where technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the change in the address line of the browser from "http://" to "https://" and by the padlock icon in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, erasure and correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, the right to correction or erasure of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the publisher’s details.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the publisher’s details. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of erasure.
- If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection pursuant to Art. 21 (1) GDPR, your interests must be weighed up against ours. Until it is determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may - apart from being stored - be processed only with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.
Objection to advertising e-mails
We object to the use of contact details published in accordance with the law for the purpose of sending advertising and information material not expressly requested. The operators of the pages expressly reserve the right to take legal action if they receive unsolicited receipt advertising information, for example by spam emails.
3. Data collection on this website
In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e. g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e. g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertising.
Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions desired by you (functional cookies, e. g. for the shopping cart function) or to optimise the website (e. g. cookies to measure the web audience) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question is based exclusively on this consent (Art. 6 para. 1 lit. a GDPR); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately within the framework of this data protection declaration and, if necessary, request your consent.
Cookie consent with Usercentrics
This website uses the cookie consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document this in accordance with data protection law. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, website: https://usercentrics.com (hereinafter "Usercentrics").
When you enter our website, the following personal data is transferred to Usercentrics:
- Your consent(s) or revocation of your consent(s) Your IP address
- Information about your browser
- Information about your device
- Time of your visit to the website
Furthermore, Usercentrics stores a cookie in your browser in order to be able to allocate the consent(s) granted or their revocation to you. The data collected in this way is stored until you request us to erase it, erase the Usercentrics cookie yourself, or the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected.
Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Art. 6 para. 1 p. 1 lit. c GDPR.
Order processing contract
We have concluded an order processing contract with Usercentrics. This is a contract required by data protection law which ensures that Usercentrics processes only the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
Server log files
The provider of the pages automatically collects and stores information in server log files which your browser automatically transmits to us. These are:
- browser type and browser version
- Operating system used
- referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website. The server log files must be recorded for this purpose.
Enquiry by email, telephone or fax
If you contact us by e-mail, telephone or fax, we will store and process your enquiry including all personal data resulting from it (name, enquiry) so that we can process your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6 (1) lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested.
The data you send us via contact requests will remain with us until you request us to erase it, revoke your consent to store it or the purpose for storing the data no longer applies (e. g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
4. Analysis tools
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (‘Google‘), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used and the origin of the user. This data may be summarised by Google in a profile that is assigned to the respective user or their end device.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e. g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.
The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested (e. g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available under the following link:
We have concluded an order processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Data stored by Google at user and event level that is linked to cookies, user identifiers (e. g. user ID) or advertising IDs (e. g. DoubleClick cookies, Android advertising ID) is anonymised or erased after 14 months. Details can be found under the following link:
5. Own services
Handling applicant data
You can apply to us for funding (e. g. by email or post). In the following, we inform you about the scope, purpose and use of personal data collected from you during the application process. We assure you that the collection, processing and use of your data will be carried out in accordance with applicable data protection law and all other legal provisions and that your data will be treated in strict confidence.
Scope and purpose of data collection
When you send us an application, we process your associated personal data (e. g. contact and communication data or application documents) where necessary to decide on the approval of a funding measure. The legal basis for this is Art. 6 para. 1 lit. b GDPR (general contract initiation) and – if you have given your consent – Art. 6 para. 1 lit. a GDPR. The consent can be revoked at any time. Your personal data will be passed on only within our company to persons involved in processing your application.
If the application is successful, the data you submitted will be stored in our data processing systems on the basis of Art. 6 para. 1 lit. b GDPR for the purpose of implementing the funding measure.
Retention period of the data
If we are unable to provide you with a funding commitment, if you reject a funding measure or withdraw your application, we reserve the right to retain the data you have submitted for up to 6 months from the end of the application procedure (rejection or withdrawal of the application) on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR). The data will then be erased and the physical application documents destroyed. This storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the six-month period has expired (e.g. due to an impending or pending legal dispute), the data will be erased only when the purpose for further storage no longer applies.
Data may also be stored for longer periods if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if legal storage obligations prevent erasure.